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Dr Golda Limited

A private doctor service offering video and telephone consultations, and mobile doctor visits to your home or hotel.

Dr Golda Parker, General Practitioner (MBBS, nMRCGP, CCFP, LMCC)

Our service is not open yet. We are completing our registration with the Care Quality Commission (CQC). We cannot take bookings until registration is complete.

How we will see you

Video consultation

A consultation with the doctor by secure video.

Telephone consultation

A consultation with the doctor by telephone.

Mobile doctor visits

The doctor comes to you in person, at your home or at a temporary address such as a hotel, across England.

Video, telephone or in person?

Many problems can be dealt with well by video or telephone. Others need the doctor to listen to your chest, look in your ears or examine you, and those are best seen in person. The full lists below mark which is which.

Can be done by video or telephone

The doctor can work from your history, plus things you send or read out to us, such as:

Your history alone, for example colds, sore throat, hay fever, menopause and HRT review, contraception, mental health review and medication review
A clear photograph, for example eczema, psoriasis, conjunctivitis, fungal skin infections, impetigo, shingles, chickenpox, scabies, insect bites and stye (never of an intimate area)
Results you already have, for example blood test results and blood pressure readings you take at home
A validated symptom score and history, for uncomplicated cystitis in women

By video or telephone we can review, advise, and prescribe where it is safe and within our prescribing rules.

Best seen in person

The doctor needs to look, listen or examine, for example:

Chest infections, asthma review, COPD and bronchiectasis review
Ear infections (the doctor uses an otoscope)
Flu and COVID-19, glandular fever, vomiting and diarrhoea
Mild skin infections such as cellulitis, and ingrowing toenails
Back and shoulder pain, tension headache, hernias
Diverticular disease, recurrent cystitis review, vertigo other than BPPV
General health checks
Mild croup, colic, and constipation in children

In person means a mobile doctor visit at your home or at a temporary address such as a hotel.

If the doctor decides during a video or telephone consultation that you need to be examined, we will arrange an in-person visit where we can, or direct you to your own GP, NHS 111 or emergency services.

Conditions we will treat

This is a summary. Some conditions can only be seen in person, and many are for adults only (18 and over). We confirm this with you before any treatment. If you are not sure whether we can help, please contact us before you book.

See the full list of conditions we will treat

Everyday illnesses and infections

Colds, sinusitis, sore throat and tonsillitis
Ear infections (in person)
Chest infections (in person)
Flu and COVID-19 (in person)
Uncomplicated urinary tract infection in women
Conjunctivitis
Chickenpox, shingles, cold sores
Head lice, threadworm, scabies

Skin

Eczema, psoriasis, contact dermatitis
Acne and rosacea (adults)
Hives, fungal infections, impetigo
Warts, verrucae, molluscum
Insect bites and stings
Mild, localised skin infections (in person)
Non-specific rashes (not in intimate areas)

Women's health and menopause (adults)

Perimenopause, menopause and postmenopause, including hormone replacement therapy (HRT)
Premature ovarian insufficiency
Premenstrual syndrome
Oral contraception, including emergency contraception
Pre-conception advice
Delaying a period
Heavy or irregular periods (assessment by history)

Mental health (adults only)

Non-severe depression and anxiety
Non-severe OCD and PTSD
Stress
Insomnia
Review of an existing common mental health diagnosis

Review of existing, stable long-term conditions (adults)

High blood pressure and cholesterol
Asthma and stable COPD (in person)
Thyroid conditions
Diabetes (stable, interim review only)
Migraine, reflux, irritable bowel syndrome
Osteoarthritis, gout
Vitamin D and B12 deficiency

Your own GP or specialist team stays responsible for the long-term care of these conditions.

Other

Hay fever and mild allergic reactions
Neck, shoulder, non-acute back pain and tendon problems (non-traumatic)
Medication review and repeat prescriptions of medicines started by your GP, within set limits
Explaining blood test results
Lifestyle, diet and wellbeing advice

Children and young people under 18 can be seen only for some of these conditions.

Conditions we will not treat

If you need care for any of the following, we will explain why we cannot help and point you to a service that can.

See the full list of conditions we will not treat

Emergencies and urgent problems

Any medical emergency
Chest pain, palpitations, heart failure
Sudden shortness of breath
Stroke, collapse or loss of consciousness
Sudden severe abdominal pain
Vomiting blood, coughing up blood, rectal bleeding
Head injury, fractures, burns, bites and wounds
Anything likely to need hospital admission

Problems that need an examination we cannot do

Breast symptoms and breast examination
Pelvic, genital, rectal and prostate problems
Male urinary problems
Thrush and bacterial vaginosis
Sexually transmitted infections
New lumps or swellings
Suspected cancer, and skin lesions that could be cancer
Cervical screening

Pregnancy, children and young people

Pregnancy, birth and maternity care
Any mental health problem in someone under 18
Children's growth, feeding and development concerns
Baby and child health checks
Injuries in children
Bedwetting

Mental health

Thoughts of suicide or self-harm, or overdose
Mental health crisis
Severe depression, anxiety or OCD
Psychosis, schizophrenia and bipolar disorder
Eating disorders
Drug and alcohol dependence
ADHD and autism assessment

Long-term and specialist conditions

Epilepsy, Parkinson's disease, multiple sclerosis and dementia
Inflammatory bowel disease
Heart disease with symptoms
Kidney failure and dialysis
HIV, hepatitis, tuberculosis and tropical infections
Hormone and pituitary disorders
Being the main doctor for long-term conditions

Services we do not provide

Vaccinations and travel health advice
Minor surgery, stitches, wound dressings and injections
Coil and implant fitting
Fertility treatment
Weight loss medicines, including GLP-1 medicines
Fit notes, driving medicals (DVLA) and smoking cessation
Palliative and end of life care
Controlled drugs (other than testosterone in menopause care)

We also cannot consult by video or telephone about anything the doctor decides needs a physical examination. In that case we will arrange an in-person visit where we can, or direct you to your own GP, NHS 111 or emergency services.

This is not an emergency service. In an emergency, call 999. For urgent medical advice that is not an emergency, contact NHS 111 or your own GP.

Book an appointment

Bookings are made through our online booking system, Cliniko.

Book an appointment on Cliniko

Booking is not yet live.

Full list of conditions we will treat

Unless marked In person only, a condition can be seen by video, telephone or in person. Where video or telephone works differently, the method is shown in the line underneath. Where a whole group is for adults only, it says so in the heading. Children and young people under 18 can be seen only for the conditions that are not marked adults only. The threshold for an in-person review is lower for children.

Heart and circulation Adults only

High blood pressure: review and monitoring of an existing diagnosis only By video or telephone: uses blood pressure readings you take yourself
High cholesterol and related blood fat conditions By video or telephone: review of your blood results
Heart disease with no symptoms, already diagnosed: managing risk factors only (blood pressure, cholesterol, lifestyle). You stay under your own GP and cardiologist for the condition itself
Raynaud's phenomenon, already diagnosed: continuing an established treatment
Varicose veins By video or telephone: assessed from your history and a photograph

Chest and breathing

Common cold
Acute sinusitis
Sore throat and tonsillitis By video or telephone: assessed using a validated symptom score and your history
Hay fever (allergic rhinitis)
Chest infection (lower respiratory tract infection) In person only
Mild croup in children. Moderate or severe croup is a medical emergency In person onlyChildren only
Asthma: review of an existing diagnosis only, including inhaler technique In person onlyAdults only
COPD: review of an existing, stable diagnosis only In person onlyAdults only
Bronchiectasis: review of an existing, stable diagnosis only In person onlyAdults only

Ear, nose and throat

Middle ear infection (acute otitis media), assessed with an otoscope In person only
Outer ear infection (otitis externa), assessed with an otoscope In person only
Earwax and wax-related hearing difficulty: assessment and advice only. Ear wax removal is not provided
Benign paroxysmal positional vertigo (BPPV): review of an existing diagnosis only Adults only
Other vertigo, such as Meniere's disease or vestibular neuritis, already diagnosed: review only In person onlyAdults only

Eyes

Conjunctivitis (bacterial, viral or allergic) By video or telephone: assessed from your history and a photograph
Blepharitis By video or telephone: assessed from your history and a photograph
Dry eye disease
Chalazion and stye: assessment and advice only. Incision and drainage is not provided By video or telephone: assessed from your history and a photograph

Skin, hair and nails

Eczema and atopic dermatitis By video or telephone: assessed from your history and a photograph
Psoriasis By video or telephone: assessed from your history and a photograph
Acne Adults only
Rosacea Adults only
Hives (urticaria) that is not anaphylaxis
Non-specific skin rash with no red-flag features, not in an intimate or genital area By video or telephone: assessed from your history and a single clear photograph
Fungal skin infections (tinea) By video or telephone: assessed from your history and a photograph
Impetigo By video or telephone: assessed from your history and a photograph. Children are more likely to be asked to be seen in person
Contact dermatitis
Mild, localised cellulitis and other localised skin infections without feeling generally unwell In person only
Fungal nail infection Adults onlyBy video or telephone: assessed from a photograph
Ingrowing toenail: assessment and advice only. Nail surgery is not provided In person only
Viral warts and verrucae
Molluscum contagiosum
Cradle cap By video or telephone: assessed from your history and a photograph
Insect bites and stings that are not anaphylaxis By video or telephone: assessed from your history and a photograph
Head lice
Scabies By video or telephone: assessed from your history and a photograph

Digestive system

Acid reflux (gastro-oesophageal reflux disease) Adults only
Peptic ulcer disease, already diagnosed: care for episodes of symptoms only, and not if there is black stool or vomiting blood. You stay under your own GP or gastroenterologist Adults only
Irritable bowel syndrome, already diagnosed by your GP or a gastroenterologist: care for episodes of symptoms only Adults only
Diverticular disease, already diagnosed: symptom care and advice only. Acute diverticulitis is not treated In person onlyAdults only
Constipation By video or telephone: adults can be seen by video, telephone or in person. Children are seen in person only
Infant colic In person only
Coeliac disease, already diagnosed: dietary and symptom review only
Non-alcoholic fatty liver disease, already diagnosed: lifestyle advice only Adults only
Short-lived diarrhoea and vomiting thought to be an infection In person only
Threadworm

Kidneys, bladder and urinary tract Adults only

Uncomplicated lower urinary tract infection (cystitis) in women By video or telephone: assessed using a validated symptom score and your history
Recurrent uncomplicated urinary tract infection in women: review only In person only
Overactive bladder and frequent urination in women, already assessed: symptom care only
Chronic kidney disease, already diagnosed, with eGFR above 30: blood pressure and lifestyle advice only. Your GP or kidney team remains responsible for the condition

Muscles, bones and joints

Osteoarthritis, already diagnosed: review of symptoms and pain relief for episodes only Adults only
Inflammatory and autoimmune arthritis, already diagnosed by a rheumatologist: care for episodes only. Your rheumatology team or GP stays responsible Adults only
Polymyalgia rheumatica, already diagnosed: interim review only Adults only
Fibromyalgia, already diagnosed: care for episodes only Adults only
Chronic fatigue syndrome, already diagnosed: care for episodes only Adults only
Gout, already diagnosed: review and managing a flare Adults onlyBy video or telephone: review by history
Mechanical low back pain that is not caused by injury and not sudden onset In person only
Neck pain not caused by injury By video or telephone: general advice
Shoulder pain not caused by injury, such as frozen shoulder In person only
Tendon problems not caused by injury, such as tennis elbow or plantar fasciitis By video or telephone: general advice
Osteoporosis, already diagnosed: interim review only Adults only
Non-groin hernias, such as umbilical or incisional: examination and advice only In person onlyAdults only

Nerves and headache Adults only

Tension-type headache that is not sudden or severe In person only
Migraine (longstanding diagnosis)
Restless legs syndrome
Peripheral neuropathy, already diagnosed: interim review only
Trigeminal neuralgia, already diagnosed: interim review only

Hormones, nutrition and weight

Underactive and overactive thyroid: review of an existing diagnosis only Adults onlyBy video or telephone: uses your blood results
Type 1 and type 2 diabetes: review of an existing, stable diagnosis only. Your GP or diabetes team stays responsible Adults only
Vitamin D deficiency Adults onlyBy video or telephone: review of your blood results
Vitamin B12 and folate deficiency Adults onlyBy video or telephone: review of your blood results
Iron deficiency anaemia, already investigated: interim review and management only Adults onlyBy video or telephone: uses your blood results
Obesity: lifestyle and diet advice only

Mental health Adults only

Depression (non-severe)
Anxiety (non-severe)
Obsessive-compulsive disorder, OCD (non-severe)
Post-traumatic stress disorder, PTSD (non-severe)
Insomnia
Stress-related problems
Review of an existing diagnosis of depression, anxiety, OCD, PTSD or another common mental health condition

Women's health and menopause Adults only

Perimenopause, menopause and postmenopause: assessment, a management plan, and prescribing hormone replacement therapy (HRT) and related medicines in line with NICE NG23. This includes ongoing review and continued prescribing by us, with your registered GP kept informed
Premature ovarian insufficiency
Hot flushes, mood symptoms and vaginal or urinary symptoms of menopause
Menopausal symptoms in women who have had breast cancer: non-hormonal treatment, and local vaginal oestrogen where agreed, only with the documented agreement of your oncology or breast team
Testosterone for low sexual desire linked to menopause, where HRT alone has not helped. This is an off-label use, in line with NICE NG23 and British Menopause Society guidance
Premenstrual syndrome (PMS)
Premenstrual dysphoric disorder (PMDD), not severe and not in crisis
Combined and progestogen-only oral contraception: assessment and prescribing, with a risk assessment By video or telephone: uses blood pressure readings you take yourself, plus your personal and family history
Oral emergency contraception, with advice on the time window. We refer to a sexual health service where a copper coil would be more effective, where the window has passed, or for STI screening where appropriate
Pre-conception advice, including folic acid and lifestyle
Delaying a period with tablets, for example for travel or an event
Heavy or irregular periods: assessment and first-line management by history only, without examination. Bleeding after sex and bleeding after the menopause are not included. You are signposted for examination where appropriate
Bleeding on HRT that fits the expected pattern of breakthrough bleeding, assessed by history only. If the pattern is not reassuring or an examination is needed, you are referred urgently to your GP or a gynaecology service
Polyendocrine metabolic ovarian syndrome (PMOS, formerly PCOS), already diagnosed: discussion of symptoms only
Endometriosis, already diagnosed by a gynaecologist or specialist: discussion of symptoms only

Infections

Flu and flu-like illness, including COVID-19 In person only
Chickenpox By video or telephone: assessed from your history and a photograph
Shingles that is uncomplicated and not near the eye By video or telephone: assessed from your history and a photograph
Glandular fever, confirmed by a blood test: care for symptoms only In person only
Cold sores
Hand, foot and mouth disease By video or telephone: assessed from your history and a photograph
Non-anaphylactic allergic reactions, including localised skin reactions

Medicines, tests and general health

Repeat prescriptions of medicines first started by your GP or another suitably qualified prescriber, within set limits
Medication reviews, including how well a medicine works, side effects and whether you are taking it as prescribed
Antibiotics for the conditions listed here, in line with NICE guidance
Review of an existing, stable, already diagnosed long-term condition, for the conditions listed here only
A new diagnosis, where it can be made safely with the assessment and tests available to us. Your GP is told in writing and takes over your ongoing care. Menopause care is the exception, and we continue it
Explaining your blood test results
Blood pressure checks and cardiovascular risk assessment By video or telephone: uses blood pressure readings you take yourself
Vitamin D screening and advice
General health checks within our competence In person only
Lifestyle, diet and wellbeing advice

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Full list of conditions we will not treat

We do not assess or treat the following in any circumstance, whatever the age or gender of the patient, and whether we see you by video, telephone or in person. Where we cannot treat you, we will explain why and help you find the right care. We will not leave you without a clear next step.

Emergencies and urgent problems

Any medical emergency or red-flag presentation, including suspected sepsis or meningitis, heart attack, stroke or TIA, new weakness or loss of function, blood clots in the leg or lung (DVT and PE), anaphylaxis, testicular torsion and suspected non-accidental injury
Any acute surgical emergency
Any problem where you are likely to need admission to hospital
Chest pain of any cause
Loss of consciousness, collapse or sudden memory loss
Delirium and sudden confusion
Head injury
Burns and scalds
Animal and human bites
Facial or orbital cellulitis (infection around the eyes or nose). This needs emergency hospital care
Septic arthritis
Low blood sugar (below 4 mmol/L), diabetic ketoacidosis and hyperosmolar hyperglycaemic state
Acute gynaecological emergencies, including ectopic pregnancy

Heart, lungs and circulation

Heart attack
Angina and heart disease with symptoms
Heart rhythm problems and palpitations
Heart failure
Acute shortness of breath
Collapsed lung (pneumothorax) and fluid around the lung (pleural effusion)
Aortic aneurysm
Peripheral arterial disease, leg pain on walking (claudication), and leg ulcers from vein or artery disease
Critical limb ischaemia, gangrene and any other vascular emergency
Sleep apnoea

Stomach, bowel and liver

Vomiting blood
Coughing up blood
Bleeding from the back passage and black, tarry stools
Faecal incontinence
Ongoing or unexplained change in bowel habit (short-lived infectious diarrhoea and vomiting is covered in the list of what we treat)
Haemorrhoids, because we cannot examine you to confirm the cause or rule out something more serious
Inflammatory bowel disease (Crohn's disease and ulcerative colitis)
Sudden abdominal pain or a suspected acute abdomen
Acute diverticulitis, suspected or known, including a flare of diverticular disease with pain, fever or feeling unwell
Appendicitis
A flare of gallstones (cholecystitis or biliary colic)
Pancreatitis
Groin hernias (inguinal and femoral)
Anal fissures
Cirrhosis and other chronic liver disease needing specialist care
Ongoing management of hepatitis B or hepatitis C

Kidneys, bladder and men's health

Kidney infection (pyelonephritis)
Kidney stones and renal colic
Sudden inability to pass urine
Acute kidney injury
Chronic kidney disease with eGFR of 30 or below, kidney failure and dialysis
Nephrotic syndrome, nephritic syndrome and polycystic kidney disease
Urinary symptoms in men, prostate problems and any male urinary problem, because an examination may be needed
Stress urinary incontinence, because assessment needs a pelvic examination

Women's health, pregnancy and intimate examination

Any intimate examination, including breast, pelvic or vaginal, genital (including testicular), and rectal or prostate examination. You are signposted to your registered NHS GP or another suitable provider
Breast symptoms, including a lump, pain, nipple discharge, mastitis or skin change
Conditions of the external genitalia, including lichen sclerosus and vulval varicose veins
Thrush and bacterial vaginosis
Sexually transmitted infections, including genital herpes
Any photograph of an intimate or genital area, for any purpose
Bleeding after sex
Bleeding after the menopause that is not related to HRT, or that does not fit the expected pattern on HRT. You are directed to arrange an urgent specialist referral or an urgent GP review
Any pelvic mass
Pelvic organ prolapse and rectal prolapse
Pregnancy, labour, birth, antenatal and postnatal care, and all maternity care
Cervical screening
Fitting or removing a coil or contraceptive implant
Fertility treatment and IVF

Cancer, lumps and skin

Any new lump or swelling that needs a physical examination, including swollen glands or a neck lump, because of the possibility of cancer
Cancer care of any kind, including any consultation where cancer is suspected or where you want reassurance that cancer has been ruled out (the only exception is treating menopausal symptoms in women who have had breast cancer, agreed with their oncology or breast team)
Skin lesions that could be cancer
Shingles affecting the eye
Minor surgery, stitches, wound care and dressings, draining abscesses, joint or soft tissue injections, and removing or biopsying skin lesions
Surgical procedures of any kind

Eyes, ears, nose, head and nerves

A new, undiagnosed change in eyesight, eye pain with sensitivity to light, or a red eye with disturbed vision
Tinnitus and sudden hearing loss
Ear injury
Nosebleeds, because treatment may need cautery or packing
Sudden low back pain, or any back pain with red-flag signs, including suspected cauda equina syndrome
Sudden or thunderclap headache, or headache with red-flag signs such as fever, neck stiffness, new weakness or head injury
Giant cell arteritis (temporal arteritis)
New facial weakness or suspected Bell's palsy
Any muscle or bone problem caused by injury, or a suspected fracture or dislocation
Parkinson's disease
Epilepsy and seizures of any kind, including review of an existing epilepsy diagnosis
Brain or nerve conditions under a neurologist, such as multiple sclerosis, brain tumour, the after-effects of stroke or hydrocephalus
Assessment of dementia and memory problems

Mental health and behaviour

Thoughts of suicide, self-harm, and drug or medication overdose
Mental health crisis, and any problem needing urgent psychiatric help
Severe depression, severe anxiety disorders and severe OCD
Schizophrenia and other psychotic disorders, mania in bipolar disorder, and personality disorder needing specialist input
Any mental health problem in a child or young person under 18
Eating disorders
Substance misuse
Alcohol dependence and alcohol withdrawal
ADHD: diagnosis, management or shared care
Assessment for autism
Learning disabilities and learning difficulties, including annual health checks and any other review
Smoking cessation support

Children and young people

Bedwetting (enuresis)
Feeding concerns in babies and children
Faltering growth and failure to thrive
Growth and development concerns, including early or delayed puberty
Any injury in a child, including head injury
A child who is unwell or feverish with red-flag signs (using the NICE traffic light system for children under 5)
Genetic and congenital conditions needing specialist diagnosis or care
Scheduled child health checks, such as the 6 to 8 week check and developmental milestone checks
Nappy rash, and any problem in the nappy area that needs a look at intimate skin
Missed or absent periods in girls under 18 (secondary amenorrhoea)

Long-term and specialist conditions

Ongoing monitoring and management of any long-term condition, including one we diagnose. We inform your registered GP and refer you back for ongoing care (menopause care is the exception)
Acting as your main doctor for the long-term management of chronic disease. This stays with your registered GP or specialist
Addison's disease
Prolactinoma
Cushing's syndrome and other pituitary, adrenal or parathyroid disorders
Lyme disease
Malaria and other tropical or notifiable infectious diseases
Tuberculosis
Sickle cell disease, including sickle cell crisis
HIV medicine
Frailty and comprehensive assessment of older people
Falls risk assessment

Services and prescribing we do not provide

Vaccinations and immunisations, including travel vaccinations
Travel health advice
Fit notes (Statement of Fitness for Work)
Fitness to drive and DVLA medical assessments
Palliative care and end of life care
Completing or signing Do Not Attempt Cardiopulmonary Resuscitation (DNACPR) forms
Prescribing controlled drugs, other than testosterone for menopause as listed above
Prescribing GLP-1 medicines or any other medicine for weight loss

We also do not consult by video or telephone about anything the doctor decides needs a physical examination to reach a safe diagnosis or plan. If this becomes clear during a consultation, we will arrange an in-person visit where we can, or direct you to your own GP, NHS 111 or emergency services. Photographs of skin conditions are not treated as needing a physical examination for this purpose (see the list of what we treat).

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Contact us

Email: golda@drgolda.com

Telephone: 07814 396 815